Customer support
Email support@thehomeprepper.com for help with The Herbal Companion Bundle, digital access, order questions, refunds, or website enquiries.
Help us find your order
Where possible, write from the email address used at checkout and include your Digistore24 order identifier, purchase date, and a short description of the issue. Check your order-confirmation email and spam folder if you cannot find your access instructions.
Never email your password, full payment-card details, or unnecessary medical information.
Refunds
The bundle includes a 60-day money-back guarantee. Read the Refund Policy or use the customer-support link in your Digistore24 order confirmation.
Privacy and legal enquiries
Use the same email for privacy-rights requests, copyright notices, or questions about the Legal Notice. See the Privacy Policy for how messages and order information are handled.
Medical questions
Customer support cannot provide individual medical advice. Please consult an appropriately qualified professional for personal health questions.